VoiceCyber Co., Ltd. (referred as VoiceCyber) participated the “2018 IFLYTEK Smart Service Ecosystem Summit” which was held by iFLYTEK Co.,Ltd. in Kempinski Hotel Guiyang, on 25/5/2018.

During the exhibition, VoiceCyber was invited to give a speech on “Clearer sound makes speech semantic recognition more accurate”, which provided a new solution to assist artificial intelligence to enhance the recognition rate. After the speech, many end users gathered to VoiceCyber’s booth to personally experience the significant innovation brought by this solution. Other than that, users were also showed their interests in a series of VoiceCyber’s solution including voice recording, video recording, artificial intelligence real-time voice forwarding, agent assistant and intelligent quality inspection for contact centers.

iFLYTEK Co.,Ltd. was established in 1999, it is a professional and integrated national backbone software corporation which focus in intelligent speech and language technology; research on artificial intelligence technology; software and chip product development; voice information service and e-government system.

Since its establishment in 2001, VoiceCyber Co., Ltd. has been dedicated to provide contact centers with the best workforce optimization (WFO) solutions. The company has established its branch offices in Beijing, Guangzhou, Shenzhen, Chengdu and Wuhan with its headquarter in Shanghai as the center, and has established sales networks all over the world including Hong Kong, Tokyo, and Kuala Lumpur (VoiceCyber SEA Sdn Bhd).

As a professional workforce optimization (WFO) solution provider for contact center, VoiceCyber has accumulated years of project experience, ample talent and technology reserves, and will constantly challenge itself, surpass itself to continue deliver more mature products practically from the perspective of users.