VoiceCyber Co., Ltd. (referred as VoiceCyber) participated the “China Customer Experience Innovation Conference 2018” hosted by CTIforum in the ballroom of Yitian Westin Hotel, Shenzhen, on 18/10/2018.
During the exhibition, VoiceCyber exhibited a series of contact center solutions including voice recording, video recording, screen recording, intelligent quality inspection, workforce management, etc. Participants were very concerned about the solutions proposed by VoiceCyber and discussions were carried out with the booth staffs.
Since its establishment in 2001, VoiceCyber Co., Ltd. has been dedicated to provide contact centers with the best workforce optimization (WFO) solutions. The company has established its branch offices in Beijing, Guangzhou, Shenzhen, Chengdu and Wuhan with its headquarter in Shanghai as the center, and has established sales networks all over the world including Hong Kong, Tokyo, and Kuala Lumpur (VoiceCyber SEA Sdn Bhd).
As a professional workforce optimization (WFO) solution provider for contact center, VoiceCyber has accumulated years of project experience, ample talent and technology reserves, and will constantly challenge itself, surpass itself to continue deliver more mature products practically from the perspective of users.