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News

  • VoiceCyber Officially Release New Generation Contact Center Intelligent Quality Inspection Product ICCM — Jan 25, 2022
  • VoiceCyber Release New Generation of Contact Center Intelligent Bridging Product IBAE 2 — Dec 14, 2021
  • VoiceCyber Release New Generation of SoIP Client Product, Voice Recording, Video Recording, Screen Recording, Forwarding, Indicator Light, Subtitle SoIP 3 — Dec 14, 2021
  • VoiceCyber Release New Generation of Contact Center Voice and Video Recording Product VCLog 10 — Dec 14, 2021
  • VoiceCyber Release New Generation of SoIP Client Product, Voice Recording, Video Recording, Screen Recording, Forwarding, Indicator Light, Subtitle – SoIP v.3.5.1 — August 13, 2021
  • VoiceCyber Release Updated Version of Contact Center Voice, Video, Screen Recording Product – VCLog 10.2.3 — March 1, 2021
  • VoiceCyber Officially Release New IBAE 1.0 — Oct 14, 2020
  • VoiceCyber Officially Release New Generation ICCM V2.0 — Contact Center Intelligent Quality Inspection Product — July 27, 2020
  • VoiceCyber is honored to be selected in the <The Gartner Customer Service Technology Vendor Guide, 2019> — March 25, 2020
  • VoiceCyber Officially Release New Generation VCLog SoIP- Contact Center Home Agent Client Voice, Video, Screen Recording — April 3, 2020
  • VoiceCyber Officially Release New Version VCLog 10.2 — Contact Center Voice, Video, Screen Recording Product — Jan 21, 2020
  • VoiceCyber participated the “2019 (4th) China Customer Contact Center Industry Development Annual Meeting”– November 22, 2019
  • VoiceCyber participated and delivered a speech on the 2019 15th Call Center Industry International Summit and Annual Awards Ceremony – November 2, 2019
  • VoiceCyber Co., Ltd. Won The 2019 Top Ten Call Center Excellent Application Technology Award– October 17, 2019
  • VoiceCyber participated the “FINEXT FINOVATING SUMMIT 2019”– September 27, 2019
  • VoiceCyber will participate the “FINEXT FINOVATING SUMMIT 2019”– September 20, 2019
  • VoiceCyber participated the “The 15th Contact Center Industry International Leader Summit and Annual Award Ceremony 2019” – September 9, 2019
  • VoiceCyber will participate the “The 15th Contact Center Industry International Leader Summit and Annual Award Ceremony 2019”– September 11, 2019
  • VoiceCyber participated the “2019 Experience Avaya Shanghai Summit” – September 4, 2019
  • VoiceCyber will participate the “2019 Experience Avaya Shanghai Summit” – September 2, 2019
  • VoiceCyber assists Shanghai Youth Online Public Service Center to construct Big Data Analysis Platform – August 13, 2019
  • VoiceCyber participate in “Customer Care & Management World • New Forum: Finance 2019” – July 25, 2019
  • VoiceCyber will participate in “Customer Care & Management World • New Forum: Finance 2019” – July 22, 2019
  • VoiceCyber participated in “FiNext – InsurTech 2019 Insurance Technology Summit” – June 20, 2019
  • VoiceCyber will participate in “FiNext – Insurtech 2019 Insurance Technology Summit”– June 17, 2019
  • VoiceCyber Co., Ltd. participated the “Smart City Construction Essential Requirement and Essential Technology Seminar” by invitation – May 14, 2019
  • VoiceCyber responsible for the full media intelligent platform project of Sunshine Insurance Group Company Customer Service Center – April 16, 2019
  • VoiceCyber participated the “Call Center & Enterprise Communication Expo China 2019”-April 1, 2019
  • VoiceCyber will participate the “2019 (4th) China Customer Contact Center Industry Development Annual Meeting”-March 25, 2019
  • VoiceCyber attended the 2019 Huawei CloudLink New Product Review Conference by invitation – March 6, 2019
  • New Year Speech from Vice President of VoiceCyber Co., Ltd. – January 25, 2019
  • VoiceCyber Co., Ltd. will participate the 2019 China Insurance Analytics & AI Innovation – January 7, 2019
  • VCLog BI – A business intelligence needed by contact center – January 4, 2019
  • ICCM Creates New Intelligent Quality Inspection for Contact Center-December 28, 2018
  • VoiceCyber participated the “2019 (4th) China Contact Center Training and Development Annual Meeting”-November 29, 2018
  • VoiceCyber will participate the “2019 (4th) China Contact Center Training and Development Annual Meeting”-November26, 2018
  • VoiceCyber Co., Ltd. Won The 2018 CTI Forum Editor’s Choice Award- October 22, 2018
  • VoiceCyber participated the “China Customer Experience Innovation Conference 2018”- October 18, 2018
  • VoiceCyber participated the “Huawei Connect Summit 2018” -October 15, 2018
  • VoiceCyber will participate the “Huawei Connect Summit 2018”-October 10, 2018
  • VoiceCyber will be participating the “2018 China Contact Center and Corporate Communications Conference”-September 12, 2018
  • VoiceCyber participated the “2018 IFLYTEK Smart Service Ecosystem Summit”- May 25, 2018
  • VoiceCyber will participate the “2018 IFLYTEK Smart Service Ecosystem Summit”– May 21, 2018
  • VoiceCyber participated the “2018 AI AND FINTECH INNOVATION SUMMIT”-April 23, 2018
  • VoiceCyber participated the “2018 China Contact Center and Corporate Communications Conference”-April 15, 2018
  • VoiceCyber will participate the “China Customer Experience Innovation Conference 2018”-April 13, 2018

Intelligent Customer Interaction Management
  • VCLog Omni-Ch Recording
  • VCLog • SoIP PC Recording
  • VCLog • MoIP MIC Recording
  • VCLog • FAPs IoT Recording
  • VCMigrate Data Management
  • VCBridge Media&AI Connect
  • VCDiscovery AI Supervisor
  • VCBot Process Automation
  • VCInsider Data Analytics
  • VCInsight AI QM Suite
  • VCCare Audit & Operation
  • VCMedia Work Center
  • USB MiniNoise Headset
  • USB Status Light
SOLUTIONS
  • How to solve home agent voice and video recording management?
  • How to centralize manage physical stores and contact centers?
  • How to centrally manage voice, video and screen recording?
  • How to improve QM efficiency with AI?
  • How to reduce noice to enhance AI recognition rate?
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